Warranty

Trenz Lifetime Warranty

Trenz Lighting has ensured that you are installing a quality engineered product. Rest assured with the Trenz Lighting Lifetime Warranty that you will enjoy your fixture for many years to come. The Lifetime Warranty covers the following products, not including WiZconnected™ devices and fixtures:

  • Trenz™ ThinLED
  • Trenz™ Multi
  • Trenz™ Omega
  • Trenz™ Retina
  • Trenz™ Edge Light

Trenz Lighting provides a lifetime warranty for our products and warrants that they will not fail for the product’s life cycle. Should this product, in Trenz Lighting’s opinion, fail to operate as per its intended use during the warranty period, Trenz Lighting will, at its option, repair or replace the covered product only at no charge; provided that the product has not been subjected to abuse, misuse, accident, disaster and or non-Trenz Lighting authorized modification or repair. All electrical connections must be completed by a licensed electrician.

Trenz extends a lifetime warranty only to the original purchaser or to the first user. Proof of purchase, must include receipt with date of purchase, proof of installation. The receipt must include date of installation, electrical contractor name and license number.

This warranty excludes Trenz liability for material shipping charges, any labor for removal or reinstallation of this product This warranty is void if this product is installed improperly or in an improper environment, overloaded, misused, opened, abused, or altered in any manner, or is not used under normal operating conditions or not in accordance with any warning labels or installation instructions. There are no other or implied warranties of any kind. Trenz is not liable for incidental, indirect, special, or consequential damages, including without limitation, damage to, loss of use of any equipment, lost sales, delays or failure to perform this warranty obligation.

Due to continuous efforts to improve our product selection, Trenz reserves the right to make modifications or variations in design or construction to the products described.

Trenz 3 Year Warranty

TRENZ's LED 3-Year Warranty

 TRENZ Lighting provides a 3-year warranty for WiZconnected™ products and warrants that the product(s) is free of defects in material and workmanship for a period of Three (3) years from the date of shipment from Liteline Corporation. TRENZ Lighting, at its sole option, will repair or replace, F.O.B. our factory, freight prepaid, any TRENZ Lighting product defective in workmanship or materials and is covered by the LED 3-Year warranty. The warranty is only valid when products are operated at the rated voltage and if operated under normal use and conditions; and which have not been altered or repaired in the field. There are no warranties which extend beyond the description of the product on the company's literature setting forth terms of sale. TRENZ Lighting will not be responsible for any consequential or incidental damages in connection with any breach of its aforementioned warranty.

LIMITATION OF LIABILITY
Notwithstanding any other provisions in this contract or any applicable provisions, TRENZ Lighting shall not be liable for special or consequential damages or damages for loss of use arising directly or indirectly from any breach of this contract, fundamental or otherwise, or from any territories acts or omissions of their employees or agents and in no event shall the liability of the company exceed the unit price of the product.